State of California
Department of Food and Agriculture
1 (800) 356-7057
41-016a/w (Rev. 05/12)
California law requires that station operators provide free air and water to customers who purchase gasoline or diesel fuel.
After requesting free air and water from the attendant on duty, was the equipment activated or were you provided a token? If not, you were refused free air and water service. Please complete and submit online at
www.cdfa.ca.gov/dms
, or mail to:
Division of Measurement Standards, 6790 Florin Perkins Road, Suite 100, Sacramento, CA 95828.
Please enter your information:
Please enter your name
NAME
Please enter your street
STREET
Please enter your City
Please enter your zip code
CITY
ZIP
Please enter your phone number
PHONE:
EMAIL:
Enter the business information:
Station Name is required
STATION NAME
TELEPHONE
Please enter Station Address
ADDRESS
Station City is required
CITY
ZIP
COUNTY
Alameda
Alpine
Amador
Butte
Calaveras
Colusa
Contra Costa
Del Norte
El Dorado
Fresno
Glenn
Humboldt
Imperial
Inyo
Kern
Kings
Lake
Lassen
Los Angeles
Madera
Marin
Mariposa
Mendocino
Merced
Modoc
Mono
Monterey
Napa
Nevada
Orange
Placer
Plumas
Riverside
Sacramento
San Benito
San Bernardino
San Diego
San Francisco
San Joaquin
San Luis Obispo
San Mateo
Santa Barbara
Santa Clara
Santa Cruz
Shasta
Sierra
Siskiyou
Solano
Sonoma
Stanislaus
Sutter
Tehama
Trinity
Tulare
Tuolumne
Ventura
Yolo
Yuba
Date of Violation is required
Please enter a valid date mm/dd/yyyy)
DATE
TIME OF VIOLATION
DESCRIBE YOUR COMPLAINT USING CHECK BOXES AND ADDING REMARKS BELOW
Toll free number not posted
Air not available
Air not working
Air pressure gauge not available
Air not free with fuel purchase
Water not available
Water not working
Water not free with fuel purchase
CUSTOMER COMPLAINT:
Use either check boxes or remarks to describe your complaint.
IMPORTANT: Please read before submitting your complaint.
Without a
fuel
purchase there is no legal requirement that air and water be provided by the station.
Members-Only Discount Warehouse Retailers and Cardlock Facilities are not subject to this law.